QUEST Trust Website Case Study

Why QUEST Trust chose Juniper Websites

QUEST Trust first came across Juniper Education through its own online research while looking for providers that specialise in school and multi-academy trust websites. Juniper's strong presence in the education sector and clear examples of previous work stood out early on.

Juniper's websites was chosen because it offered a good balance of modern design, ease of use, and a clear understanding of how schools and trusts operate. The platform allows the Trust to maintain a consistent look and structure across all academies while giving each school the flexibility to retain its own identity.

Accessibility, compliance, and user experience were also important factors. Alongside the support offered throughout the project.

The challenge

Before moving to Juniper Websites, QUEST Trust's school and Trust websites had developed independently over time. This meant there was no consistent structure, design, or user-experience across academies. Branding had become outdated, navigation could be difficult, and accessibility standards were not always fully met.

Managing content across multiple platforms was also time-consuming, making it harder to keep information clear, up to date and compliant.

When reviewing website providers, QUEST Trust wanted to create a more unified and modern digital presence across the Trust, improve brand consistency, strengthen accessibility and usability, and make content management simpler for staff. It was also important that any solution understood the specific requirements of schools and multi-academy trusts, including compliance and safeguarding information. 

The solution

QUEST Trust chose a bespoke design for the Trust website, and a lead bespoke design for their secondary school websites. From these, Juniper created cloned templates for the primary schools and nursery.

This approach enabled a consistent structure and brand presence across all academies while still showing individual schools to reflect their own identities. It also supported an efficient rollout across multiple sites without compromising on quality.

Jonathan commented:

“The onboarding and transition process was smooth and well-managed. The Juniper team were supportive throughout, with clear communication and a practical, responsive approach to the project. Changes were handled quickly, and the project stayed on track. The whole process was well organised and stress-free.”

The impact

Since launching the new websites, feedback from staff, parents and visitors across QUEST Trust has been very positive. People have highlighted the clean, modern design and how much easier it is to find key information.

Reflecting on the response so far, Jonathan said:

"We've had really positive feedback from across the Trust. Parents and staff have commented on how clear the sites feel and how easy it is to find what they're looking for.”

Staff have also welcomed the new content management system, which has made it quicker and more straightforward to keep content accurate and up to date.

Jonathan added:

"From a staff perspective, the CMS has made a big difference. It's much easier to manage content across multiple sites and make sure everything stays compliant without it becoming time-consuming."

On the wider impact of the new websites have had on the Trust's community, Jonathan said:

"The consistent layout across the Trust and school websites means families know where to find information, regardless of which school site they're visiting. Improved navigation and accessibility have helped ensure the websites work better for all users, while refreshed branding has strengthened the Trust's professional online presence."

The biggest benefit

For QUEST Trust, one of the biggest benefits of working with Juniper Websites has been having a partner that genuinely understands the education sector and the challenges faced by multi-academy trusts.

Jonathan explained:

"Having a supplier that really understands how schools and trusts operate has been invaluable. The team understood our requirements from the outset and worked with us to create something that works for the Trust now and in the long term."

Juniper's combination of design quality, technical knowledge and responsive support has helped QUEST Trust create a clear, consistent, and future-ready digital presence that supports communication, compliance, and engagement across all academies.

Helping other schools and trusts shine online

When asked whether he would recommend Juniper Websites to other schools and multi-academy trusts, Jonathan's response was clear.

"Yes, absolutely."

For QUEST Trust, the ability to create a consistent digital presence across the Trust, while still allowing individual schools to retain their own identity, was a key factor in the success of the project.

Jonathan explained:

"Being able to keep a consistent structure and look across the Trust, while still giving each school its own identity, was really important for us."

He also highlighted the way the project was managed and the support provided throughout.

"The process was well managed from start to finish. Communication was clear, and the final result is something we're really proud of."

As a result, QUEST Trust would confidently recommend Juniper Websites to other schools and trusts looking to improve their websites and create a clearer, more joined-up experience for their communities.