The right information, to the right person, at the right time.

HR Managed Service

Expert support for every school

Managing people well is fundamental to school improvement. Juniper's HR Managed Service gives schools and MATs direct access to CIPD-qualified education specialists who provide practical advice on employee relations, recruitment, contracts, wellbeing and workforce planning. With dependable support when you need it, your leaders can make confident decisions, reduce risk and focus on improving outcomes for pupils.

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How this Supports your School Improvement Plan

Building a stronger workforce

A strong workforce underpins every successful school. Effective HR helps leaders recruit, retain and support great people, manage change with confidence and create the stability needed for continuous improvement. By reducing risk and strengthening leadership capacity, schools can spend more time focused on improving outcomes for children and young people.

What's included in HR Managed Services

Advice Line & Case Management

Practical guidance on performance, grievances, absences, disciplinary, restructuring, redundancies and TUPE. Speak to a CIPD-qualified consultant when you need to.

Knowledge Hub

Access to an extensive library of HR resources: education-specific model policies, guidance, toolkits, half-termly newsletters and termly online HR briefings.

Connected HRIS

Our connected HR Information System combines our education-specialist HR service with trusted People First technology. Reduce paperwork, free up leadership time, and gain audit-ready records with safer recruitment built in.

Strategic Workforce Planning

Tailored strategies to help you attract and retain top talent. Support for recruitment, succession planning, and structure reviews.

Wellbeing & Employee Assistance Programme

Helping schools build a healthier, more resillient workforce. Support the wellbeing of your staff with a range of optional modules, including staff and pupil wellbeing - EAP, wellbeing audits, CPD, and mental health training.

Joined-Up with Payroll

When HR and Payroll run together, you get confidence that staff are supported and paid correctly, every time. One fully-connected team.

Built Around Your People

Headteacher

Feel more empowered to run your school efficiently when faced with HR challenges through knowing you've got the right level of support. Practical, calm, and expert guidance when the stakes are high.

Head of HR

Managed service backed by best-in-class technology: the perfect partnership to support your HR requirements while allowing proactive management of staff matters.

Trust CEO

Consistent HR practice across every school. A standardised approach, sector-specific expertise, and the peace of mind that complex cases are handled properly.

"Takes complex HR and legal terms and explains them in a completely understandable way, which is invaluable in a busy trust context."

HR Director
Multi-Academy Trust

HR Managed Service and JoinUp

Your people, payroll, finance and risk are closely connected, so your systems should be too. Through JoinUp, Juniper's HR Managed Service works alongside Payroll, Finance Managed Services and Risk Manager to ensure the right information reaches the right person at the right time. The result is greater visibility, fewer disconnected processes and more confident decisions across your school or trust.

Explore JoinUp

Talk to us about our
Managed Services

Book a free consultation, or try our diagnostic quiz to uncover hidden risks across HR, finance and governance.