Wellbeing

Our Wellbeing module provides a comprehensive package of support designed to nurture the mental health, resilience, and wellbeing of both staff and pupils. Combining practical tools, expert training, and targeted audits, it helps schools and trusts build a culture where everyone can thrive.

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CIPD - Accredited team with decades of education experience
CIPD Accredited team with decades of education experience
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What the Wellbeing module includes

As an optional add-on to your HR Bundle, the Wellbeing module brings together a range of resources and professional support to help you create a positive, inclusive environment; one that promotes wellbeing, reduces stress, and supports long-term success.

Your wellbeing module provides you with:

  • Employee Assistance Programme (EAP)* and Schools Advisory Referral Service (SARS)* - confidential support for staff wellbeing.
  • A detailed Staff Wellbeing Audit to assess current provision and identify opportunities for improvement.
  • Online Mental Health First Aid Training and a series of Specialist Wellbeing Webinars.
  • Wellbeing Training and CPD available through the Juniper Training Centre, covering topics such as:
    • Emotional regulation and resilience.
    • Using pupil voice to support wellbeing.
    • Anti-bullying strategies
    • Equality, diversity, and inclusion.
    • Promoting mental health through a whole-school approach.

Your tailored wellbeing support module

Following your Wellbeing audit, you’ll gain access to a comprehensive package of tailored resources and expert-led training, designed to strengthen wellbeing across your school or trust. These practical tools help you:
  • Strengthen staff resilience and retention.

  • Improve pupil engagement and emotional wellbeing.

  • Grow a positive, inclusive school culture.

  • Meet DfE expectations around wellbeing and mental health.

  • Access expert guidance whenever you need it.

Discover how the Wellbeing module can help you build a happier, healthier school community.

Flexible services to strengthen your people strategy

Every school faces different pressures, so your HR support should flex to match. These optional modules add specialist focus where you need it most, from supporting staff wellbeing to strengthening strategic planning and compliance.

HR Health Check

HR Health Check

An in-depth review of your HR framework, policies, and procedures, with clear, prioritised recommendations to strengthen compliance, improve consistency, and build confidence in your HR practices.

Strategic HR- Juniper Education

Strategic HR

Tailored termly analysis and reports, giving leaders clear insights and strategic input to strengthen workforce planning and HR decision-making.

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HR Consultancy Service

End-to-end HR support delivered by education specialists, covering employee relations, policy advice, and compliance guidance, available through our flexible HR Bundles.

What do schools think about Juniper HR?

What does better HR support actually look like in practice? 

Melanie is one of the most refreshing HR advisors I’ve worked with. She takes complex HR terms and legal points and explains them in a completely understandable way, which is invaluable in a busy Trust context where decisions often need to be made quickly and with people in mind. The level of complexity we’ve been dealing with could easily have become a huge distraction from our core focus – the pupils – but thanks to Melanie’s support, everything has run smoothly. She’s enabled us to navigate the issues without leadership time being completely consumed, meaning the children haven’t missed out as a result.
Dr. Lee Faris CEO, Schools for Every Child
I can wholeheartedly commend Juniper's services. The HR team are so professional and supportive. The company provides excellent services, value for money and support.
Mrs Curtis Headteacher/DSL, Ash Grange Nursery and Primary School
We had a complex grievance that could have easily escalated. Juniper’s HR consultant guided us step-by-step and helped protect relationships, outcomes, and our reputation.
Trust HR Lead South East
We would definitely recommend Juniper Education and their services to other schools, without a shadow of a doubt.
Alison Headteacher, St Bernard's High School
Juniper’s service is better than we've ever had before. Our consultant is one of the most efficient and helpful people I've ever seen.
Crowdys Hill School

Frequently asked questions

Why does Juniper offer different school support tiers?

We offer a tiered support model to improve our overall service quality and make support more efficient and accessible for schools.

This approach allows us to reinvest in better resources, provide self-service options, and give customers more choices in how they receive support, to ultimately improve your experience with Juniper Education. 

What are my school support options?

All customers have the choice to select from our 3 available tiers:

Our On-demand package is free, which includes our knowledge base, self-led training, community forums, and email/ticket support.

Customers who feel a more personal level of support will help them, may choose either our Priority package (£299) or our Complete package (£899). 

What if I don’t want to pay for support at all?

That’s absolutely fine!

On-demand remains free of charge, providing help guides, a knowledge base, and community support. You can continue using these resources at no cost and as frequently as you like. 

We remain committed to regularly updating our product Knowledge Bases with the latest changes and best practises. 

How does my school's support package affect my query response times?

Priority and Complete customers will receive faster responses, while on-demand customers may experience longer response times.

This allows us to provide more efficient support to those who need it most while ensuring everyone can use self-service resources. 

What if I want to change my tier later?

Customers can upgrade their support tier at any time.

How can I discuss this further with you?

You're more than welcome to email us at camce@junipereducation.org with any questions you have.

Which products does this relate to?

Our new School Support packages relate to any software products you are subscribed to and will not impact the services you pay us to complete on your behalf. 

For example, some of our software products include Sonar Tracker, Sisra Analytics and Juniper Websites. Services such as HR, Finance, Education Visits and Governance will not be impacted, and any support you receive for these will continue as normal.