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    Expert HR support tailored to schools and trusts

    Running HR on spreadsheets, disconnected systems, or patchy local support creates real risks for schools and trusts.

    We offer flexible HR packages to match the needs of your school or trust, bringing service and technology together in one education-ready offer.

    Schedule a consultation View our services
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    24/7 Access to process templates
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    CIPD Accredited team with decades of education experience

    What school leaders are facing

    When pressure builds, steady HR support makes all the difference

    Running HR on spreadsheets, disconnected systems, or patchy local support creates real risks for schools and trusts. When absence spikes, casework escalates, or compliance slips, the cost is high, in time, money, and leadership stress.

    Whether you're dealing with an urgent issue or planning for future stability, our education-specific HR consultants act as your extended team. 

    Schedule a consultation

    From essentials to complete HR confidence

    We offer flexible HR bundles to match the needs of your school or trust, whether you’re looking for dependable day-to-day support, connected HR software, or a complete people management system.

    Every option includes ongoing support from our qualified team.

    Core HR Essentials

    Service

    • Advice line
    • Knowledge Hub
    • Policy bank & updates
    • Reporting & legal updates
    • Intro to HR e-learning
    • DBS & Occupational Health access*

    (*via trusted partners – additional fees may apply)

    Connected HRIS 

    Service + Software

    • Absence, leave and claims workflows
    • Contract generation and pay variations
    • Safer recruitment with DBS integration
    • Education-ready HR admin documents.
    • Staff portal for updates, requests and visibility
    • Case logging and audit-ready notes
    • Education-ready templates and approvals

    *DBS and Occupational Health via trusted partners – additional fees may apply

    Complete HR

    Service + Software

    All of HR Core Essentials and Connected HRIS

    Plus:

    • Onboarding journeys.
    • Recruitment tools.
    • Learning & CPD platform.
    • Talent and workforce planning.
    • Case management system.

    Everything joined up, in one supported system

    Optional modules to strengthen your people strategy

    Every school faces different pressures, so your HR support should flex to match. These optional modules add specialist focus where you need it most, from supporting staff wellbeing to strengthening strategic planning and compliance.

    HR Essentials - Juniper Education
    Optional module

    HR Health Check

    An audit of your HR framework, policies, and processes, with practical recommendations to improve compliance and everyday practice.

    ​

    Wellbeing - Juniper Education
    Optional module

    Wellbeing

    Support for staff and pupil wellbeing, with EAP*, wellbeing audits, CPD, and mental health training. Includes SEND-specific guidance.

    *Third-party provider fees may apply (EAP/SARS)

    Strategic HR- Juniper Education
    Optional module

    Strategic HR

    Tailored termly analysis and reports, giving leaders clear insights and strategic input to strengthen workforce planning and HR decision-making.

    Specialist HR support when things get complex

    Formal HR handled properly – with experience that schools trust​

    Not everything can be handled by templates and tick-lists.​

    When serious HR issues arise like grievances, investigations or leadership changes we know that schools need hands-on support from people who’ve been there before.​

    Juniper’s CIPD-qualified consultants can step in directly to guide your team, lead formal processes, and protect both your people and your reputation.​

    Whether it’s an urgent issue or added support during a busy term, we’ve got your back.

    Schedule a consultation

    View our specialist support

    Case management​

    Support with absence, conduct, grievance and capability cases.​

    Investigations​

    Independent investigation officers for formal HR matters.​

    Mediation​

    Resolve workplace disputes quickly and constructively.​

    Settlement guidance​

    Advice and documentation support for complex exits.​

    Leadership recruitment​

    End-to-end support for senior recruitment and appointment processes.​

    Interim HR cover​

    Experienced HR consultants who step in when your team is short.​

    *Third-party provider costs may apply​​

    Delivered by Juniper Education, powered by MHR

    Connected HRIS combines our education-specialist HR service with trusted PeopleFirst technology, giving your school or trust a clearer, more efficient way to manage people.

    Cut down paperwork, free up leadership time, and gain peace of mind with safer recruitment and audit-ready records. Delivered as a fully supported service by education experts, not just software.

    Find out more

    From HR to payroll: complete people support

    With Junipers Managed Services, HR and payroll work together, giving you confidence that staff are supported and paid correctly, every time.

    Juniper Payroll Bureau Service

    Service + Software

    Payroll and HR work best when they run together. With Juniper, you can link payroll seamlessly to your HR service, giving leaders complete confidence that staff are paid correctly, on time, and in full compliance.

    And if you don’t have a school business manager, we’ll step in with the expertise to keep everything running smoothly, without adding pressure to your team.People First Assets (3)

    Our joined-up approach means smoother processes, fewer errors, and stronger oversight across your school or trust.

    Connect your HR and Payroll

    Onboarding made simple, supported by education exports

    From day one, our education-specialist team guides you through setup, configuration and training, so your staff feel ready and supported.

    With Juniper, you’re backed by people who only work with schools and trusts, giving your staff complete peace of mind.

    1.

    Welcome & reassurance

    Our dedicated consultants welcome you with a clear plan, so you know exactly what’s happening and who’s by your side.

    2.

    Setup made simple

    Whether it’s setting up workflows, preparing documents, or configuring your system, we make sure the foundations are right for your school.

    3.

    Training & confidence

    We review together, with hands-on support and training that give your team confidence from day one

    4.

    Launch & ongoing care

    Go live without disruption, with the same team staying by your side through regular check-ins and support.

    Meet some of your HR team

    We support schools across the UK with timely, tailored HR advice. And we always pick up the phone.

    Jennifer Asebi-Antwi

    National HR Consultant

    Jennifier Asebi Antwi - Hr Consultant

    Jennifer joined Juniper Education as a HR Consultant in November 2021 and specialises in casework which entails coaching, supporting, and advising Senior Educational Leaders.

    Read Jennifer's bio

    Melanie Maul-Prior

    National HR Consultant

    Melanie Maul-prior - National HR Consultant

    Melanie started working for Juniper as a Human Resources Consultant in April 2022. Following the completion of her BA Hons in Business and Human Resource Management in 2019.

    Read Melanie's bio

    Alice Wakefield

    National HR Consultant

    Alice Wakefield - HR Consultant

    Alice joined Juniper Education in February 2024, bringing over a decade of experience in operations and human resources across a variety of sectors. She works collaboratively to ensure compliance.

    Read Alice's bio
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    What do schools think about Juniper HR?

    What does better HR support actually look like in practice? 

    Melanie is one of the most refreshing HR advisors I’ve worked with. She takes complex HR terms and legal points and explains them in a completely understandable way, which is invaluable in a busy Trust context where decisions often need to be made quickly and with people in mind. She’s enabled us to navigate the issues quickly, meaning the children haven’t missed out as a result.
    Dr. Lee Faris CEO, Schools for Every Child
    I can wholeheartedly commend Juniper's services. The HR team are so professional and supportive. The company provides excellent services, value for money and support.
    Mrs Curtis Headteacher/DSL, Ash Grange Nursery and Primary School
    We had a complex grievance that could have easily escalated. Juniper’s HR consultant guided us step-by-step and helped protect relationships, outcomes, and our reputation.
    Trust HR Lead South East
    We would definitely recommend Juniper Education and their services to other schools, without a shadow of a doubt.
    Alison Headteacher, St Bernard's High School
    Juniper’s service is better than we've ever had before. Our consultant is one of the most efficient and helpful people I've ever seen.
    Crowdys Hill School

    Joined up support across your school or trust

    Delivered by education specialists, our services work better together, consistent, personal, and grounded in real school and trust expertise.

    Flexible enough to grow with you, whenever you’re ready.

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    Finance

    From budget planning and forecasting to SFVS, year-end returns, audit prep and DfE compliance, we strengthen financial control and governance.

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    Payroll

    Juniper’s payroll bureau handles onboarding, pensions and monthly processing, accurate, compliant and on time.

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    Internal Scrutiny

    Independent reviews and audits across governance, safeguarding, procurement and more, helping boards stay confident and inspection-ready.

    Frequently asked questions

    Why does Juniper offer different school support tiers?

    We offer a tiered support model to improve our overall service quality and make support more efficient and accessible for schools.

    This approach allows us to reinvest in better resources, provide self-service options, and give customers more choices in how they receive support, to ultimately improve your experience with Juniper Education. 

    What are my school support options?

    All customers have the choice to select from our 3 available tiers:

    Our On-demand package is free, which includes our knowledge base, self-led training, community forums, and email/ticket support.

    Customers who feel a more personal level of support will help them, may choose either our Priority package (£299) or our Complete package (£899). 

    What if I don’t want to pay for support at all?

    That’s absolutely fine!

    On-demand remains free of charge, providing help guides, a knowledge base, and community support. You can continue using these resources at no cost and as frequently as you like. 

    We remain committed to regularly updating our product Knowledge Bases with the latest changes and best practises. 

    How does my school's support package affect my query response times?

    Priority and Complete customers will receive faster responses, while on-demand customers may experience longer response times.

    This allows us to provide more efficient support to those who need it most while ensuring everyone can use self-service resources. 

    What if I want to change my tier later?

    Customers can upgrade their support tier at any time.

    How can I discuss this further with you?

    You're more than welcome to email us at camce@junipereducation.org with any questions you have.

    Which products does this relate to?

    Our new School Support packages relate to any software products you are subscribed to and will not impact the services you pay us to complete on your behalf. 

    For example, some of our software products include Sonar Tracker, Sisra Analytics and Juniper Websites. Services such as HR, Finance, Education Visits and Governance will not be impacted, and any support you receive for these will continue as normal.

    Let’s plan your HR support

    • Over 200+ years of combined HR experience from our team
    • Access to the UK's leading education HR experts
    • Bespoke and unlimited online, telephone or face to face support support
    • Casework support in all employee relations matters
    • Redundancies, restructuring and safer recruitment
    • Sensitive and efficient management of disciplinary investigations