We know schools have questions following news of the global PHP security issue and the Department for Education’s request to seek assurance from suppliers.
As soon as we became aware of the issue, our technical teams began reviewing Juniper’s software, websites and supporting infrastructure. They identified where PHP was used and prioritised the security updates and protective measures needed.
Our technical leadership has confirmed that the necessary work to address the identified risks has been completed. Checks and monitoring are continuing.
Our software and online services
Our review extends beyond school websites to our MIS, assessment, HR and payroll products, parent applications and services accessed through Juniper Portal.
These services can continue to be used, with the exception of Pupil Asset, which remains temporarily offline. Customers do not need to make technical changes to the services we manage.
If any service requires different advice or action from customers, we will contact those customers directly.
School websites
Juniper-hosted school websites can remain online. Schools do not need to take them offline or make technical changes themselves. We are also providing website customers with a direct response to the DfE’s request for supplier assurance.
Pupil Asset is back online
Pupil Asset has now been brought back online. We temporarily took the service offline as a precaution while our technical teams carried out the necessary security work.
We know schools rely on Pupil Asset throughout the day, and we’re sorry for the disruption. Thank you for your patience while our teams worked to restore access.
Protecting your school’s information remains central to our response. For the latest service updates, please visit our Help Centre.
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